Fiveacre Koi Supplies Ltd - Chesterfield

Matt F.

I phoned up trying to get a last minute pond liner to finish a job after being let down by another company. I have just had the liner delivered within 2 days of placing the order when other companies were quoting me 15 working days! Fantastic service and friendly personal owner very happy with the service and will use again on future projects!

B A.

Fantastic experience! The shop is well-organized, the staff is friendly and knowledgeable, and the product quality exceeded my expectations. I’ll definitely be coming back and highly recommend it to others!”

Iain M.

Bought evolutionaqua surge filter from these the uv was faulty I contacted seller right away he refused to send replacement and wanted me to purchase a new one with my money instead of sending a replacement poor customer service I wouldn't buy from this guy again very sad little man doing this over a £30 item.And he will leave your Pond fish without any filtration if item is faulty and didn't care at all about my fish at all just wanted more money this guy has no right working in pet industry very shamefull

Ade B.

I received great service from Five Acre Koi Supplies Ltd. When I ordered a pond heater as my existing one failed, it was delivered the next day from ordering online and at the best price that I could find.

Very good communication, when asking about delivery lead time. I would definitely use them again, thank you so much for helping out.

Ashley K.

I recently visited your shop for some advice on a koi fish I had recently acquired. Andrew was incredibly helpful in guiding me towards a proactive approach for treating the fish after I noticed some changes in its behavior.

Additionally, Andrew provided valuable insights on planning for my next pond build. I have lived just five minutes away for many years but had never visited your shop until recently. The quality of your stock is far superior to anything else available within a 20-mile radius, and I am excited to become a regular customer.

Thank you for the excellent service.

Albert L.

I have recently placed two orders with Fiveacre Koi. Both have been dispatched same day and delivered next day by a fully tracked delivery service. All items ordered were actually in stock which makes a refreshing change. Spoke to Andrew for some advice before placing my first order and he could not have been more helpful. Good old fashioned customer service does still exist! Highly recommended.

Kieran B.

Really top draw service, great knowledge and excellent help. Proper business with excellent customer service. I can not recommend enough.

tim W.

Spoke with the shop owner on the phone , confirmed he had everything in stock, due to bank holiday and wanted to get the goods for the bank holiday I drove down the next day. Really helpful shop staff, spent time discussing what I needed , how best to achieve the results and guided me on the little bits I had forgotten about! Prices the same or less than those on Amazon and with the priceless addition of years of knowledge, know how and experience! Just found my Koi shop for all future dry goods !