Mint Velvet Windsor - Windsor

Address: Unit 27, Mint Velvet Windsor, Jubilee Arch, Windsor SL4 1PJ, United Kingdom.
Phone: 1753869972.
Website: mintvelvet.com
Specialties: Women's clothing store, Clothing store, Fashion accessories store, Shoe store.
Other points of interest: Identifies as women-owned, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Women's clothing, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Mint Velvet Windsor

Mint Velvet Windsor Unit 27, Mint Velvet Windsor, Jubilee Arch, Windsor SL4 1PJ, United Kingdom

☎️1753869972

⏰ Open Hours of Mint Velvet Windsor

Monday: 9:30 AM–5:30 PM
Tuesday: 9:30 AM–5:30 PM
Wednesday: 9:30 AM–5:30 PM
Thursday: 9:30 AM–5:30 PM
Friday: 9:30 AM–5:30 PM
Saturday: 9:30 AM–5:30 PM
Sunday: 11 AM–5 PM

Mint Velvet Windsor

Mint Velvet Windsor is a premier women's clothing store located at Unit 27, Jubilee Arch, Windsor SL4 1PJ, United Kingdom. The store offers a wide range of fashionable clothing, accessories, and shoes for women, with a focus on high-quality pieces suitable for various occasions.

Key Features and Services

Extensive collection of women's clothing, including dresses, tops, bottoms, and outerwear
Wide selection of fashionable accessories, such as bags, jewelry, and scarves
Impressive array of shoes, including heels, flats, sandals, and boots
Specializes in providing clothing for different body types and inseam lengths
Offers in-store shopping, pickup, and delivery services

The store is known for its friendly and attentive staff who go above and beyond to assist customers and provide exceptional customer service. They work diligently to help customers find the perfect items to suit their individual style and needs.

Location and Accessibility

Mint Velvet Windsor is conveniently located in the heart of Windsor, making it easily accessible for both locals and tourists visiting the area. The store features a wheelchair-accessible entrance, ensuring that all customers can enjoy a seamless shopping experience.

Online Presence and Contact Information

In addition to its physical store, Mint Velvet Windsor maintains an active online presence at mintvelvet.com. Customers can browse the latest collections, read about the store's story, and find information on upcoming events and promotions. The store can be reached by phone at 1753869972 for any inquiries or assistance.

Customer Reviews and Opinions

Mint Velvet Windsor has garnered a reputation for its exceptional products and services, as evident in the 11 reviews the store has received on Google My Business. With an average rating of 4 out of 5 stars, customers consistently praise the store's wide range of high-quality clothing options, attentive staff, and commitment to customer satisfaction. One standout review highlights the store's dedication to catering to various body types, including offering clothing in different inseam lengths, which is a rare find in many other stores. Another noteworthy comment commends the store's customer service, stating that the staff members go above and beyond to assist customers and provide a memorable shopping experience.

👍 Reviews of Mint Velvet Windsor

rubina I.

5/5

High quality clothes and an added bonus that they cater to shorter and longer leg lengths. Such lovely staff members who go out of their way to help you. I haven’t experienced customer service to this high standard in a long time. Well done to the mint velvet Windsor team!

Nia

5/5

Had the pleasure of being helped by lovely Sandy.

I'm not a local, and was hunting for a jacket which she had so kindly helped with searching online and created an alert for when it's in stock whilst I tried on a few in store today.
She went above and beyond, and was extreamly patient and kind. Although I didn't leave with anything this time, she wasn't pushy at all.

I was dressed extremely casual, and could have walked out with atleast a few pieces. It was nice to see she had shown no judgement based on my age or apparel.

I manage a luxury british Womenswear brand in Belgravia, and understand what top customer service is, this was most definitely up to my standard.

Please praise her for her wonderful energy and customer service.

Mint Velvet is extreamly lucky to have her!:)

Sending her my regards and hope she continues to thrive with you.

Best wishes,

Nia G

Kiran B.

1/5

The Indian woman Anurit who served me today didn’t seem to be bothered to help me. I was looking for a size L cardigan which she confirmed there was still one in store, she didn’t offer to help to find it for me. Instead she told me to search the shop myself and check the fitting rooms myself.

As an Indian woman, I noticed the change of behaviour from her towards other women. She was spending a lot of time helping them and talking to them, offering to order items into store and going the extra mile. With me, she was very short and didn’t seem to want to help me. She then rushed my sale at the till and didn’t even say bye.

The treatment I had from Anurit was VERY different to how she served other customers. If you are an Indian woman, I would be cautious about approaching her as she doesn’t seem very friendly towards other Indian women. I am disappointed with her lack of service, as ideally she should have offered to help me find that cardigan. Instead she told me to look for it myself. I looked silly looking into the fitting rooms, ideally a member of staff should be doing that.

Disappointing visit here. I do not recommend.

Edit:
I purchased the cardigan in L on the website, I can understand why online shopping is becoming the preferred choice for people.

Chris W.

5/5

Staff here were *amazing* at helping me find something I’d seen in the shop but couldn’t quite remember what it was - went above and beyond to help get the perfect Christmas present!