Hart Country Stores - Haywards Heath

Babs R.

Had the most amazing breakfast brioche roll, cortardo and orange juice. The presentation was top notch and the service very pleasant. Though I didn't have any, the cakes looked delightful though I would've preferred them to be behind a glass screen for hygienic reasons.

Seb P.

Been here twice now. Both times the food was really nice and the service was good. Its a comfortable and laid back cafe which is great for a saturday afternoon snack. Last time we had the French toast (not on the menu anymore RIP), and today we shared the pancakes. We also had a brownie which was very tasty. The coffee was from a local roaster which is a nice touch. Will definitely be back again.

Ken D.

Brioche bacon & egg roll and mushrooms on toast. All well cooked and presented. Didn’t enjoy the mushrooms on toast, I think the balsamic spoilt it. This is a personal taste issue not a mistake in the kitchen which is why I still gave 5 stars. £23 with 2 coffees. Disabled access. Street parking for free or paid carparks nearby.

Stuart F.

Having been coming here since it opened, I've noticed a slight change in how I'm greeted at the front desk. In the old days, the staff would fuss about my dog and converse sprightly. The atmosphere has always been warm and inviting.

On Friday, November 15th, I popped in, and the lady at the front counter told me I only had 30 minutes to drink my coffee as it was 3.29 pm, and my card payment was going through. This was unnecessary and showed a desperation not to work past her shift.

I was then told at 4.01 pm that the place was shut and I should leave now.

As a local business owner, I bring many work clients here, and when I looked at my clients' faces as I was instructed to leave, it made for an awkward situation.

I've spoken to many other businesses about this since, and my straw poll opinion in Haywards Heath is this:

There is always an understanding of closing times, and customers should, of course, be timely. But If you close at 4 pm, any other business around will tell you, including me, that you shouldn't be ushered out the door at 4:02 pm.

Your service was rude, and your attitude to paying clientele was ignored.

Your food and drink charges are parallel for an establishment that should care more deeply about the finer points of customer retention.

In all my years of visiting coffee houses, I have never been told to leave as promptly as you instructed me.

You won't be getting my business at any time soon, either.

Disappointing Hart Country Stores, very disappointing.

Claire D.

Love it here my favourite coffee shop. Great atmosphere, staff are so helpful. Feels like home. Coffees and cakes taste amazing

Laurence

Really pleasant place, one of the few in Haywards that's truly pleasant. Unfortunately their prices rival those in London which is a nasty surprise.
As the gold standard of the high street they appear to be able to name their price.

Colin L.

Lovely little coffee shop in town. It makes a nice change from the boring chains around here. I’ve been a couple of times now and staff are always really friendly, as well as drinks being pretty reasonably priced in my opinion.

The toilet is just one gender neutral accessible toilet, with a baby changing table and lots of room to manoeuvre a wheelchair inside. Everything is pretty flat and spacious so would be a good place to bring a wheelchair or a buggy.

Plus, last time I was here they were playing Phoebe Bridgers so it felt very queer friendly 🙂

Jeannine M.

Have visited a few times and generally the food is great, although on our recent visit they got part of our food order wrong, which we realised when they brought our food out. They then made us a new sandwich but insisted we pay for the mistake and the manager did not even apologise for the situation as if they didn't believe us.