Wallis Jones Pharmacy and Travel Clinic - Esher

Mark Wright

I had to order a diabetic drug that wasn’t covered by the NHS and with all my other pharmacy requests I used Wallis Jones. To my surprise the cost of this drug was really expensive, but as my “trusted” pharmacy I went with what they suggested, cost wise. However, the curious side of me looked into the cost of this drug and what other local pharmacies were charging. To my surprise and disappointment, they were charging nearly double what you can get it for pretty much anywhere else. I did call them to address it with them directly , which I thought was the correct and fair thing to do. I spoke to the owner, but unfortunately he told me that if I wasn’t happy with their service or the price they gave me then I could go somewhere else in future. Major disappointment! I have used Wallis Jones for years and always rated their service really highly. In particular, during a fairly recent diagnosis of cancer and all the drugs that go with it, I only used Wallis Jones. So to be charged (ripped off) by my local pharmacy leaves a bitter taste and something I cannot forget and as such and with regret, I will no longer use Wallis Jones as my local pharmacy.

Shame on you Wallis Jones! I will be sure to spend the word amongst all of the school families within Hinchley Wood. If only there was an option for a no star review.

Oli Roche

This pharmacy is well known in the area for charging huge mark ups on its prescriptions and products. My private prescription was nearly 40% higher than it is at any other pharmacy I usually go to but I was forced to visit this one to collect my medicine today out of emergency. Others have told me similar stories too.

Local pharmacies are supposedly a pillar of community that we can trust.

Anthony Wayt

Fabulous service as always.
Thank you for all the care you all show me.
It’s a breath of fresh air when I come into your pharmacy.

Alan Wilson

Fantastic service from Wallis Jones despite the awful instructions/ data they received from the nearby doctors. They always go the extra mile and do their best at all times. The owner and staff are super friendly and easy to deal with. Any complications were always the fault of the doctors confusing things. Very happy with the pharmacist !!

Ciara Walsh

My household all get their prescriptions here and ours are always on time and have everything. Sogol is fantastic and such a friendly person to have as soon as you walk in, and she actually listens to you and engages in conversation as she'll ask about something you mentioned next time you see her, which makes you feel like she really cares and actual wants to help you out. The usual pharmacist here is super helpful too, especially when I am sure we've asked a hundred questions!

Christine Wright

Very good customer service. All staff are helpful. I manage a Retirement Development and Wallis Jones have a wonderful lady called Jan who delivers prescriptions to residents. She's always courteous, respectful, with a compassionate heart; often going out of her way to ensure residents have their prescriptions. We all love Jan. She's an asset to Wallis Jones! ?

Jo and David Crookie

Great pharmacy, kind and friendly staff.

Jillian Allbut

Can't praise this Pharmacy enough! They were kind and helpful to my Mother, delivering her medication regularly and on time and other necessaries as required. The staff were responsive and courteous whenever there was a change in medication. Thank you so much. You are a valuable resource for Hinchley Wood and long may you continue to be there!!