Dinghams Cookware - Salisbury

Address: 28 Market Pl, Salisbury SP1 1TL, United Kingdom.
Phone: 1722506045.
Website: dinghams.co.uk.
Specialties: Kitchen supply store, Cafe, Gift shop.
Other points of interest: In-store pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards.
Opinions: This company has 156 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Dinghams Cookware

1722506045

Dinghams Cookware is a well-known kitchen supply store located at Address: 28 Market Pl, Salisbury SP1 1TL, United Kingdom. This store offers a wide range of cookware, bakeware, and kitchen accessories for both amateur and professional chefs. In addition to their retail offerings, they also have a café and gift shop on-site.

When it comes to their specialties, Dinghams Cookware is known for their high-quality kitchen supplies, cozy café, and unique gift shop. They offer in-store pickup, in-store shopping, and onsite services, making it easy for customers to browse and purchase their products. They also offer delivery services, including same-day delivery, for those who prefer to shop from the comfort of their own home.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it accessible to all customers. They accept credit cards for added convenience. With 156 reviews on Google My Business, Dinghams Cookware has an average opinion of 4.5/5, indicating high levels of customer satisfaction.

In terms of location, Dinghams Cookware is situated in the heart of Salisbury, making it a convenient option for locals and tourists alike. The store's central location also makes it an ideal spot for a quick bite to eat or a coffee break while exploring the city.

For those interested in visiting Dinghams Cookware, there are a few key pieces of information to keep in mind. The store's hours of operation are Monday through Saturday from 9:00am to 5:30pm, and Sundays from 10:00am to 4:00pm. The store's phone number is 1722506045, and their website can be found at dinghams.co.uk.

Overall, Dinghams Cookware is a highly recommended destination for anyone in need of kitchen supplies, a cozy café experience, or unique gifts. Their wide range of products, convenient services, and accessible location make it an ideal option for anyone looking for a one-stop shop for all their kitchen needs. For more information, be sure to check out their website and give them a call today

Reviews of Dinghams Cookware

Manta Cat

5/5

I love Dinghams. It's a real Aladdin's cave. I brought my mother into town for an appointment and we were very early, so I took her in there just for a browse. They have every tool (not electrics as far as I'm aware) you could possibly want in a kitchen, and other things you wanted but didn't know it! Also lots of nice gift ideas too, and just now selling off the last of their Christmas decorations and goodies. Mum especially enjoyed looking at the humourous coasters. I did actually pick up a pack of very reasonable microfiber cloths that look very thick and good quality. Quite a good range of prices for things too, from very affordable to higher end, including a wide range of very professional chefs knives. A lovely little dedicated baking section too I know that my 10 year old niece would find it fascinating in there, though I might have to issue her with a spending limit! I haven't eaten in the cafe yet but it looks very nice, so maybe next time I take my mother into town.

Matthew Chard

5/5

Absolutely love this place, it's a fantastic shop but worth visiting for the Cafe, best coffee in town, great food and cake too. Exceptional customer service, great atmosphere and good range of food ?

Matthew MacNally

5/5

Excellent shop we bought tickets for a christmas sale evening event & it was brilliant. Great shop & great staff also the upstairs cafe is the best in Salisbury amazing cakes & coffee.

Henry House

1/5

I was sold non drip candles from this store which were terrible and ruined the table cloth. They refunded the cost of the candles to be fair but the attitude of the staff was terrible when I asked for the cost of dry cleaning. They were superior and argumentative and suggested it was my fault in how and where I used the candles. It is a shame because I like to frequent independent stores but i wont ever be visiting again given the service.

magichef Andrew

1/5

Appalling attitude from a manager which lacks of customer service

I've been buying here for years, both as a professional chef and a home consumer. However this occasion is my last

I brought a knife sharpener and an extra ceramic wheel
When I got home, the ceramic wheel was missing
They quickly replaced this for me.

I also noticed a hole inside my cup, which was leaking liquid and another which had smashed

Although the young girl was amazing. And offered a simple replacement(although the rude lady stopped this and chose to argue with me(so still without a working item, the lady came across and argued with me(the customer).
She said about carrying the broken glass back to the shop, which I said was discarded as we have young children present.
Her response(couldn't you put it somewhere out of reach)
She continued to argue, and I have reported her to trading standards and have evidence of our conversation

The worst customer service i have ever encountered

Asking me to carry broken glass and wrap it up, and potentially cut myself.
We did the right things and discarded the broken glass.

Avoid this company and go to Nisbets online.
A much better service with a business that appreciated your custom

Will not be returning as this was a disgrace
I left very upset and will not be returning. You've lost a lot of vistomers due to this

Broken glass can hurt children and cause serious harm, and the product should have been checked prior.

I have reported this to trading standards and sent over the evidence of both our conversation in person in store, the phonecall, plusthe photo's

The lady needs a lesson in customer service
And shouldn't be the face of your business

The young girl was amazing and trying to intervene, but the lady had none of it and was rude and belittling. The girl was simply going to replace it there and then which would of satisfied me and ended this issue

But the lady continued to argue with me

A customer outside witnessed and said how rude it was.
Surely in these challenging times, customer service is important. Obviously this ladies views and rudeness says otherwise. As per a review before mine. Saying the same thing

Sheddybear

1/5

Searched for a specific brand of kitchen knives, led to website saying they stocked them. No, they don’t. Just another lie to get you browsing on the website. I hate how often this happens on Google search.

Alan Humphreys

5/5

What a wonderful shop! I saw some lovely mugs with some lovely messages on. Definitely would recommend.

Eduard le Roux

5/5

A great find in Salisbury, bought a mini bund cake tin and had a great coffee and brownie in their café